New 2024 Online Application for Services

*NOTE: IT IS MANDATORY THAT ALL REQUIRED DOCUMENTS BE UPLOADED IN ORDER FOR YOUR APPLICATION TO BE PROCESSED!

IF ALL DOCUMENTS ARE NOT UPLOADED, YOUR APPLICATION WILL NOT BE PROCESSED!


REQUIRED DOCUMENTS

  • Social security cards for all household members
  • Proof of ALL income FOR THE PAST 30 DAYS for every household member 18 years or older, who works or receives assistance. (Check stubs, Social Security/SSI, award letters including minor children receiving any type of SS benefit included) Letters must be from Social Security Administration and must reference or be dated for the current year, VA letter, unemployment, TANF letter, retirement, pension, child support, etc.
  • If any household member 18 or over is NOT receiving any income, you must complete the attached Declaration of Income Statement.
  • Proof of citizenship and identity for ALL household members. NO EXCEPTIONS! (If you do not have the forms listed below, please contact your local office for a list of other acceptable forms.)
  • Citizenship forms for every household member: certified copy or birth certificate (not footprint hospital record), passport, certificate of naturalization or US tribal registration with photo, permanent resident card
  • Identity: driver's license or state issued ID, military card, state offender card, current school ID (immunizations or school records for minors may also be accepted as proof of identity)
  • SAVE Form (Listed Below) Must be filled out and included with every application.
  • A 12-month billing history from each of your energy providers, even if you are not receiving assistance from all of them. (ELECTRIC, WATER, NATURAL GAS AND/OR PROPANE) NOTE: If you have less than 12 months in your home, please provide history for as many months as possible.
  • Your current and past due electric bills and disconnection notice, if applicable.
  • Your current and/or past due water/wastewater bill and disconnection notice if you have past due amounts, you need help with.


Utilities Assistance can only be applied for from the 1-7th of each month.

Or during specific Community Outreach Events announced on our Facebook and Website.

If we get through all applications received earlier in the month then

we will open the acceptance window for utilities assistance sooner.


Follow us on Facebook for the Notifications about this and other announcements from our agency.

Before you begin online application, please be sure you have all of the above documents completed and ready to submit.

Application for Services

Can't Apply Online?....

Though we do recommend submitting online because it is faster, we understand that some individuals may have a disability preventing them from being able to complete the online application. You can Download and print a copy of our application below. You can Drop them off during business hours. Or You can Fax or mail them in.  More Information below.


Before Submitting an application, Please ensure that you include ALL required documents listed above.

Download 2024 Application for Services

Mail Completed Application

with All Required Supporting Documents to:

4007 Halsey St.

Victoria, TX 77901


Or bring it in-person

8-3  Mon-Thur

8-12  Friday

Departments

For Question, Call or email information below.

Main Office

4007 Halsey St.

Victoria, TX 77901

Call CACV Office

Neighborhood Services Department

Email NSD

- Utilities Assistance Program

     - Electric Bill Assistance

     - Propane Bill Assistance

     - Water Bill Assistance


- Emergency AC/Heat

   repair/Replacement Program

Weatherization

Department

Email WX

- Energy Saving Measures:

     - Insulation

     - Ventilation

      - Solar Screens

      - Repair/Replace       

         Heating/Cooling Units

      - Air Sealing Measures

      - Minor Repairs

Family Outreach Program

Email FOP

- Home Delivered Meals

     - Home bound Seniors

     - Home Bound Disabled

        Individuals

 - Emergency Rental Assistance

 - Homeless Prevention Measures



Share by: